Companion Care (Liverpool Prescot) Ltd

- Caring treatment in difficult moments: Owners speak warmly about the vets’ compassion during upsetting situations, including cancer care and loss. - Friendly, professional staff across the clinic: Reviews consistently praise both the clinical team and reception staff for being welcoming, knowledgeable and reassuring. - Calm handling of pets: Nervous animals are described as being gently coaxed, fussed over and treated with minimal stress.

Services

•Diagnostics and monitoring: In-house laboratory testing, blood pressure monitoring, digital X-ray and ultrasound.
•Surgery and dentistry: Operating theatre, anaesthesia, airway surgery, dentistry, and listed surgery referrals.
•Hospital and infection control: Hospital ward, isolation unit, separate dog and cat wards, separate isolation units, and separate cat and dog waiting areas.
•Medical treatment: Chemotherapy and cancer care are listed, and reviews mention supportive care during a cat’s cancer treatment and end-of-life care.
•Routine and preventive care: Microchipping, nurse clinics, weight clinics, nutritional advice and prescriptions. Reviews also mention vaccinations, flea treatment and help setting up a healthcare plan.
•Urgent and practical care: Owners describe quick access for urgent problems, including a same-day appointment for tick removal, with a nurse helping a nervous cat settle before treatment.
•Other on-site services and emergency arrangements: A Groom Room is also mentioned. Phone lines are open from 8:30am Monday to Friday for emergencies only, and out-of-hours care is provided via Vets Now Liverpool through a dedicated line.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews focus much more on the standard of care than on costs, though one owner mentions being helped to set up a healthcare plan covering vaccinations, flea treatment and similar routine care.

People

•James: Named by one owner, who said they were pleased with his treatment approach and felt their pet was making progress.
•Vets: Reviews describe the vets as knowledgeable, kind and caring, including during cancer care and other difficult appointments.
•Nursing team: Praised for gentle, confident handling, including helping a nervous cat out of its carrier, letting it settle and removing a tick quickly and safely.
•Reception team: Repeatedly mentioned as friendly and helpful, including practical support such as assisting with a healthcare plan and helping carry a pet back to the car.

Reviews

Google reviews show 4.6/5 from 142 reviews. Recent written feedback is strongly positive overall.

•Caring treatment in difficult moments: Owners speak warmly about the vets’ compassion during upsetting situations, including cancer care and loss.
•Friendly, professional staff across the clinic: Reviews consistently praise both the clinical team and reception staff for being welcoming, knowledgeable and reassuring.
•Calm handling of pets: Nervous animals are described as being gently coaxed, fussed over and treated with minimal stress.
•Good service for both routine and urgent needs: Examples include quick access for a same-day tick removal, support with vaccinations and flea treatment, and positive comments about the on-site Groom Room.

Reviews for Companion Care (Liverpool Prescot) Ltd

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Reviews from pet owners who enquired with Companion Care (Liverpool Prescot) Ltd through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 142 we track in total. Recent reviews may not be representative of overall sentiment.

Paula Loughlin

3 months ago

Mike Kenny

1 year ago

Peter Theaker

Great service.

Joe Lloyd

2 years ago

Took poorly pet staff professional friendly and caring. Not the best experience for owners but the pets are looked after magnificently. Could not fault.

Yvonne Lyons

The vets that we saw were both kind and caring and treated my cat just as I wished that they would*, which made the sad and the traumatic experience of her cancer and loosing her easier. All the staff were very good and one receptionist especially. (*this hasn't always been my experience with other vet practices)

Liz Handford

Always use the vet in Vets for pets they are great, we have a few pets registered there. They also have a groom room here, the girls are lovely and you can tell they all love dogs. Pets at hom

Angela Wakefield

I've just registered with these vets as I was very unhappy with my previous vets (medivet, scotchbarn lane). The difference in care and helpfulness is unbelievable. From the moment i walked in, my dog was well looked after and fussed over. Receptionist were lovely and helpful and vets are very knowledgeable and caring.

Deborah Crofton

3 years ago

Whilst giving my cat Harry his usual back rubs, I ran my hand down his tail and discovered a Tick. After seeing how they have to be removed, and what can happen if removed incorrectly, my partner rang Vets4Pets and was given an appointment for the same day, within 2 hours. When we arrived the reception and waiting area was immaculate. We were seen to within 5 minutes of arriving. Harry was a bit nervous to come out of his carrier, but the nurse helped us coax him out, let him investigate his surroundings and gave him reassuring cuddles. She was able to completely remove the tick safely - and remarkably quickly, without Harry being too uncomfortable. Thank you!

Lynsey Sime

Friendly staff, even helped carry Tilly back to the car as I had surgery on my spine. Staff helped me set up health care plan for Tilly which cover’s vaccinations and flea treatment and so on. Tilly didn’t seem to mind the vet at all which was great she clearly demonstrated she had worked with cats before. Tilly didn’t even know she had her injections lol. Fabulous surgery, great service and friendly staff what more could you ask for. Thank you.