Jollyes – Vets in Southport
Clinic Overview
- Helpful, friendly service is the strongest recurring theme, with several reviewers describing the team as approachable, professional and willing to help. - Recent comments praise the store’s range and convenience, including remarks that it has “everything you need for your pets” and a good overall selection. - A few reviews give concrete examples of staff going the extra mile, including sourcing a cooling mat from another branch and helping choose products for an anxious dog.
Services
- •Pet retail for a wide range of species: the website lists products and support for dogs, cats, birds, small pets, reptiles and fish.
- •Dog preventive care mentioned by customers: reviews refer to booster vaccinations and kennel cough appointments for dogs.
- •Everyday pet supplies: shoppers mention buying items such as dog food, raw food, treats, leads and muzzles, and recent comments describe the store as having everything you need for your pets.
- •Practical in-store help: reviews highlight staff helping customers choose suitable products, including support finding a muzzle for an anxious dog and a manager arranging a cooling mat from another branch when Southport was out of stock.
- •Out-of-hours arrangements: the website says emergencies outside opening hours should be directed to an out-of-hours provider.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Customer comments also point to reasonable prices for dog boosters and kennel cough, along with better value than similar pet shops, bargains, and a 15% off dog food for members offer.
People
- •Shannon: praised for helping a customer find the right muzzle for an anxious dog, with comments highlighting her professionalism, patience and care.
- •Store manager (unnamed): thanked for arranging a cooling mat from the Leyland store for a dog recovering from surgery during a heatwave.
- •Wider team: reviews repeatedly describe the staff as friendly, helpful, kind and professional.
Reviews
Google reviews: 4.6 stars from 117 reviews.
- •Helpful, friendly service is the strongest recurring theme, with several reviewers describing the team as approachable, professional and willing to help.
- •Recent comments praise the store’s range and convenience, including remarks that it has “everything you need for your pets” and a good overall selection.
- •A few reviews give concrete examples of staff going the extra mile, including sourcing a cooling mat from another branch and helping choose products for an anxious dog.
- •Value is another regular theme, with mentions of reasonable prices, bargains, and better value than some comparable pet retailers; there is also one brief negative outlier review that conflicts with other customer accounts mentioning pet-health appointments.
