Rufford Veterinary Group Ltd – Vets in Southport
No Prices
No Prices Tracked
Corporate
Clinic Overview
Rufford Veterinary Group Ltd is a multi-branch veterinary practice in the IVC Evidensia group and a veterinary nurse training facility. Reviews describe a team handling both routine and urgent problems, including same-day appointments, short-stay inpatient care with blood tests and IV fluids, and compassionate support during end-of-life visits. Recent feedback also highlights friendly reception staff, efficient routine appointments, and thoughtful help for anxious pets.
Services
- •General veterinary care across multiple branches, covering routine appointments, check-ups and ongoing care for common pet health problems.
- •Urgent and same-day care, with reviews describing fast access for suddenly unwell pets, including cats seen the same morning and earlier when cancellations became available.
- •Diagnostics and short-stay inpatient treatment, including blood tests, IV fluids, monitoring during the day, and follow-up phone calls to explain findings and next steps.
- •Surgery and peri-operative support, including spay procedures and extra accommodations for nervous dogs to help keep the experience as calm as possible.
- •Behaviour support, with Dawn mentioned positively for advice that helped an anxious dog make clear progress over a couple of months.
- •Preventive care, with recent reviews mentioning routine check-ups and a microchip fitted during the same visit.
- •End-of-life care, with reviewers describing compassionate support, attempts at treatment, and time allowed to say goodbye.
- •Help for animals not on the client list, including one review about an injured pigeon being accepted for care.
- •Veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dawn (behaviourist): praised for practical advice that helped a nervous poodle become more settled and confident, and for supporting stress-reducing arrangements around a spay.
- •Owen: mentioned for knowing a cat’s history of bladder problems, arranging blood tests and a drip, and giving a same-day update by phone.
- •Becky: described as wonderful over the years and singled out for taking good care of a client’s pets, especially Walt.
- •Kate: named positively by a new client after a first visit.
- •Sarah: mentioned in an older review as having done a great deal for a client’s cats while they were in the practice’s care.
Reviews
Google shows 4.7 stars from 358 reviews.
- •Many recent reviewers describe the team as friendly, welcoming and caring, with especially positive comments about reception staff being patient, helpful and polite.
- •Reviews also mention prompt, efficient routine care, including check-ups and a microchip fitted during the same visit.
- •Several owners highlight quick access when pets become unwell, with same-morning appointments, rapid call-backs when an earlier slot opened up, and clear updates during daytime treatment.
- •Most recent feedback is strongly positive, though one serious complaint describes being refused an on-call appointment after the owner had moved to another practice, alongside concerns about rising prices and a more corporate feel.
Special Services
Vet Nurse Training
