Town Vets Limited – Vets in Southport
Clinic Overview
Town Vets Limited is an independent practice in Southport treating a wide range of domestic pets, including dogs, cats, rabbits, birds, reptiles and other small mammals. The clinic offers standard vet consultations and nurse clinics alongside digital imaging, ultrasonography, HT Vista screening and K laser treatments. Out-of-hours care is provided by VetsNow.
Services
- •General veterinary care for a broad range of pets, including dogs, cats, rabbits, birds, reptiles and other small mammals.
- •Routine appointments and nurse clinics, with recent reviews mentioning annual checks and boosters as well as quick access for more urgent concerns.
- •Urgent care and in-hours assessment, with reviewers describing being seen quickly for worrying symptoms and acute issues such as a torn claw, then receiving medication or treatment the same day.
- •Diagnostics and clinical technology, including digital imaging, ultrasonography, HT Vista screening and K laser treatments.
- •Procedures and treatment, including dental work such as tooth extractions and soft-tissue surgery such as lump removal; reviews also describe sedation for examination and treatment when needed.
- •Travel paperwork, with repeat praise for help with animal health certificates.
- •Out-of-hours emergency cover is provided by VetsNow.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews are mixed on cost: some recent owners describe pricing as fair or lower than expected, and one mentions being given a rough price beforehand, while a smaller number of negative reviews say charges felt poor value or too focused on money.
People
- •Kirsty has been mentioned positively by name for prompt, professional care and clear communication around an emergency visit.
- •Bella has also been named in earlier client feedback.
- •Recent reviews strongly praise the wider team as friendly, welcoming, patient and compassionate, particularly with nervous dogs, urgent cases, and difficult end-of-life or serious illness situations.
- •A smaller number of reviewers report the opposite experience, criticising communication and bedside manner.
Reviews
Google rating: 4.6/5 from 188 reviews.
- •Recent feedback is largely very positive, with owners describing the team as caring, gentle, thorough and genuinely helpful, and saying they feel listened to when discussing treatment options.
- •Reviews mention prompt appointments for urgent problems, patient handling of anxious dogs, and clear explanations around sedation, examination and follow-up care.
- •Positive service examples include annual checks and boosters, treatment for a pulled claw, lump removal and dental extractions, and support with animal health certificate paperwork.
- •Negative comments are fewer but focus on communication, bedside manner and cost, with some owners feeling explanations were not handled well in difficult situations.
